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At TIK-POP, we are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This policy outlines how we collect, use, and protect your data when you visit or make a purchase from our website.
When you interact with our site, we may collect the following information:
Personal Information: Name, billing address, shipping address, payment information (including credit/debit card numbers processed securely via our payment gateway), email address, and phone number.
Order Details: Information regarding the specific items purchased, order history, and customer service communications.
Device Information: IP address, web browser, time zone, and how you interact with our website (e.g., pages viewed, search terms).
We use your personal data solely to fulfill our services to you, including:
Processing and dispatching your orders via Royal Mail.
Communicating with you regarding order updates, shipping notifications, and customer support.
Screening orders for potential risk or fraud.
Sending promotional emails or newsletters (only if you have explicitly opted in).
We do not sell, rent, or trade your personal information to third parties. We only share necessary data with trusted service providers to run our business:
E-commerce Platform: To host our store and manage checkout (e.g., Shopify, WooCommerce).
Payment Processors: To securely handle payment transactions (e.g., Stripe, PayPal, Apple Pay).
Delivery Services: Sharing shipping details with Royal Mail to deliver your orders.
Legal Compliance: We may share data if required by law or to respond to a legal request.
We retain your order information for our records to manage accounting, tax, and order fulfillment purposes unless and until you ask us to delete this information. We implement robust security measures to safeguard your data against unauthorized access.
If you reside in the UK, you have the right to:
Access the personal data we hold about you.
Request corrections to inaccurate personal information.
Request the deletion of your personal data (“right to be forgotten”).
Withdraw consent for marketing communications at any time.
Contact for Rights: To exercise any of these rights, please contact us at TEAM@TIK-POP.COM.
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help the website function efficiently, remember your preferences, and provide us with insight into how our site is being used.
We use cookies for the following primary purposes:
Essential / Strictly Necessary Cookies: Required for the website to function properly. These enable basic features like adding items to your shopping cart, keeping items in your basket while you browse, and secure checkout.
Performance & Analytics Cookies: Help us understand how visitors interact with our store (e.g., which pages are visited most often). This data is completely anonymized and helps us improve site performance.
Functionality Cookies: Remember choices you make (such as your login details or region) to provide a more personalized shopping experience.
Marketing & Targeting Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns (if applicable).
You can control or disable cookies at any time through your web browser settings. Please note that disabling essential cookies may impact your shopping experience, such as preventing items from staying in your cart during checkout.
For more information on how to manage cookies, visit allaboutcookies.org.
If you have any questions about our Privacy or Cookie Policy, please reach out to us:
Email: TEAM@TIK-POP.COM